Customer Reviews
Very easy to take over the warranty that came with my new home. Jonisha was super friendly and explained everything very clearly and answered all my questions. She was very good at helping set up the initial meeting to discuss what taking over the warranty meant and what was in the house. Overall a great experience I'm confident that if anything were to happen Everdry would handle everything quickly and professionally.
We used Everdry for a old basement in Mason many many years ago. They have always been professional and quick to respond. In the last few weeks we needed them again. A supervisor ended up coming out and handling the pump. My mother is 83 years old and he was very gentle. Put in a temp pump. Also roped off the sidewalk due to the pipe needing to get to the outside drain. Kept me (the daughter) in the loop at all times. Then we got hit with the crazy snow storm Jan 25. Yesterday 1/8/25 you could not get to the outdoor steps and snow 9-10 inches deep. No other way to shelter. I assumed we would have to wait until they could get to it. Nope, I was amazed they handled it all in way below freezing temps. THUMBS UP to Everdry! FANTASTIC CUSTOMER SERVICE. Also the gals I have dealt with on the phone have also been very friendly and returned calls quickly.
Bert was very professional and honest with his assessment of my basement. I appreciate everything he did and spoke about to educate me and my options.
Burt was absolutely fantastic from Everdry and put our mind at ease. He was very thorough and we felt that we were a priority. (Exceeded our expectations) Highly recommended, have Burt come take care of you.
Superb service. Burt Harless explained my problem in depth and created a solution. If you need waterproofing, I highly recommend this company.
EverDry waterproofed my basement approximately 15 years ago. The quality was great and continues to work extremely well. They are responsive when called and continue to be one of our trusted vendors. I highly recommend their services.
Mark V was an excellent representative of your company! Very personable, professional, and knowledgeable! I give him an A+ He is an asset to your company!!!
Tristan was absolutely wonderful, handled all of our questions, very kind and patient, great sense of humor, give this man a raise 10/10
Jordan Bailes was very professional, easy to work with, very fair all around great. Thank you for serving sir.
Thanks so much Burt for your thorough education and compassionate care.
Great customer service Bert! thorough explaining of process!
I had the best crew ever working in my home. Jackson D Vor kept me informed every step of the way. They left everything cleaner than it was before they started. I would recommend Ever Dry to anyone that is thinking about having their basement waterproofed. They are worth the price.
Mark V. was amazing. We loved how detailed oriented he was. He was also helpful with his information and clearly cared about us and our wellbeing in our home, wanting to ensure our basement will be waterproofed correctly and with safety and our future health in mind!
Excellent knowledge of basement and materials and explaining everything. No need or room for a lot of questions. Very friendly and very professional.
Tristan was extremely knowledgeable and did a thorough inspection.
Today I had the pleasure of speaking with one of your elite field reps Mark V. so pleasant ,knowledgeable . Providing me with very informative insight of the steps to come. I’m very pleased that I got the best for my consult. thanks again.
The previous owners purchased the service on October 28th 1995, We moved in 2003 and we have not have any issues whatsoever. We don't have to worry about our home getting water damage and that is a great feeling. I do believe their Quality is what sells the service and product. Based on our experience We would recommend Everdry Waterproofing to anyone. Great company, great service excellent value.
We had Burt and Joe come to our house to do a estimate they were ever nice and explained everything very well!
Burt Harless did an exceptional job explaining our issues and solutions. He was very detailed and we would highly recommend him to anyone needing help with basement water problems.
Jeremy did a great job explaining all of our different options
Jeremy was wonderful and full of knowledge! He provided exceptional customer service and we recommend him!
Jeremy and Tristan were at my house today to look over my basement for waterproofing and did a wonderful job of explaining everything that needs to be done. I was very satisfied.
Jeremy was great and gave us lots of options
Jeremy was very professional and helpful. Thank you
Burt was very helpful. He took the time to explain every detail. Step by step. Very informative and was very cordial. Very Nice
Our Everdry specialist Burt Harless, investigated our situation and provided multiple options to mitigate our foundation concerns. He was very thorough, professional, and answered all of our questions. Highly recommend giving him and Everdry an opportunity.
Jeremy came out to evaluate a portion of our crawlspace. Gave us great information and very helpful
Jeremy is the guy !
Jeremy visited my house and he were able to find the issue very quickly. Really nice and friendly. Did not try to get business just for money. Really appreciate your help Jeremy. Thank you!
Jeremy was very thorough and very clear. He went over questions as many times as I needed! He was very pleasant to work with. So friendly!!!!!
Mark was very knowledgeable and a great help with our foundation inspection.
Jeremy was very good explaining job and was very pleasant
Jeremy Eckstein was very professional and thorough when providing us with an estimate for our foundation. He provided multiple options and was very knowledgeable on all questions we asked. Great person to work with.
Mark stopped by the house and was very professional. He was able to detect a lot of things I was not aware of. Highly recommend!
Jeremy was great. He listened and answered all our questions. It felt like he was an old and trusted friend.
Jeremy was extremely helpful and informative during his inspection/consultation. By the end I had a firm grasp of the scope of the issue and methods of addressing my concerns.
Value is usually defined as benefit for the cost- and that certainly merits a 5 star rating since Everdry corrected a problem in my mother's home well over ten years ago, promptly, neatly, and as contracted. However, as the executor of her estate, I'd add service after the sale to the 5 stars. Everdry's personnel- specifically Amanda J. and Herb- were unfailingly helpful in all aspects of communication, documentation, and commitment to the transferable lifetime warranty needed by prospective buyers. Still-all these years later- the house is dry as a bone.
Jeremy Eckstein, I really had a great experience with all the information on my basement. Looking forward to working on this project with Ever Dry this summer.
Great knowledge very helpful answered all questions very happy.
Mark was very helpful, and professional and very knowledgeable.
Jeremy was very professional and courteous
Burt was awesome, explained everything very well & answered all my questions.
Jeremy was very knowledgeable and explained everything in great detail.
